TaskHound Terms of Service

Effective Date: July 2, 2026  |  Last updated: July 2, 2026

This Terms of Service Agreement ("Agreement") is a legally binding contract between you ("Customer," "you," or "your") and Snaju LLC ("Snaju," "we," "us," or "our"), governing your access to and use of TaskHound, Snaju's AI Desk - an orchestration platform for team AI environments - available at taskhound.com and app.taskhound.com, together with its mobile and desktop applications, TaskHound Containers, TH Git, the TaskHound Pipeline, th.works deployments, and related services (collectively, the "Service").

BY ACCESSING, USING, OR SUBSCRIBING TO THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

Article I - Definitions

Section 1.1 - Definitions. For purposes of this Agreement:

1. "TaskHound Container" (or "Container") means a dedicated, isolated execution environment provisioned for a Team, in which the Team's projects, agent sessions, knowledge base, TH Git repositories, and deployments reside.
2. "Team" means the customer workspace to which Seats, a Container Tier, and one or more TaskHound Containers are attached.
3. "Seat" means a paid per-user subscription entitling one individual to access the Team's Service.
4. "Container Tier" means the subscribed size class of a Team's TaskHound Container (Scout, Pack, Kennel, or Alpha), which determines resources, concurrent agent sessions, deployment counts, and snapshot retention.
5. "Agent Provider" means a third-party AI vendor whose coding agent or model the Customer connects to the Service (for example Anthropic, OpenAI, Google, or xAI).
6. "Customer Data" means all data Customer or its users store in or transmit through the Service, including repositories, files, session transcripts, and knowledge items.
7. "TH Git" means the internal git service (the hound remote) inside a TaskHound Container to which agent sessions may push branches.
8. "Pipeline" means TaskHound's automated build-and-deploy flow that builds branches pushed to TH Git and deploys them within the Team's Container, exposed at th.works subdomains.
9. "th.works" means the domain on which TaskHound exposes Customer deployments at addresses of the form <deployment>--<team>.th.works.
10. "DartNode Platform" means the cloud infrastructure platform operating Autonomous System AS399646, operated by Snaju Inc. d/b/a DartNode, on which TaskHound Containers are provisioned.
11. "AUP" means TaskHound's Acceptable Use Policy published at taskhound.com/legal/aup, incorporated into this Agreement by reference.
12. "SLA" means TaskHound's Service Level Agreement published at taskhound.com/legal/sla, incorporated into this Agreement by reference.
13. "Privacy Policy" means TaskHound's Privacy Policy published at taskhound.com/legal/privacy, incorporated into this Agreement by reference.

Article II - Accounts and Eligibility

Section 2.1 - Account Creation. You must create an account to use the Service. You agree to: (a) provide accurate, current, and complete registration information; (b) keep it updated; (c) maintain the confidentiality of your credentials and enable available two-factor authentication for privileged roles; and (d) accept responsibility for all activity under your account and, for Team owners and admins, for the activity of users you invite.

Section 2.2 - Eligibility. You represent that you are at least eighteen (18) years of age, have the legal capacity to enter into this Agreement, and are not prohibited from using the Service under applicable law. If you accept this Agreement on behalf of an organization, you represent that you have authority to bind that organization.

Section 2.3 - Sanctions and Restricted Parties. You represent that you are not located in, organized under the laws of, or operating on behalf of any country, region, entity, or individual subject to comprehensive United States sanctions administered by OFAC, and that you are not identified on the OFAC SDN List or any other U.S. restricted-party list. You agree to notify us promptly if this ceases to be accurate.

Section 2.4 - Verification. We may require identity or business verification before or after provisioning, including as required by payment-network rules or our fraud-screening procedures, and may suspend the Service pending completion of verification.

Article III - Subscriptions, Billing, and Payment

Section 3.1 - Subscription Structure. The Service is sold as a recurring subscription consisting of: (a) Seats, billed per user per month at the then-current seat price ($19.95/user/month as of the Effective Date); (b) the selected Container Tier (Scout included with any subscription; Pack, Kennel, and Alpha at their published monthly prices); and (c) any extra concurrent agent slots ($4.95/month each as of the Effective Date). Connecting Agent Providers is free and unlimited; charges attach only to Seats, Container Tier, and extra slots.

Section 3.2 - Payment Processing via Stripe. Payments are processed by Stripe, Inc. ("Stripe") as our payment processor. By subscribing you authorize us and Stripe to charge your designated payment method for all subscription fees. Your payment card data is handled by Stripe and is not stored on TaskHound systems. Stripe's own terms and privacy policy apply to its processing.

Section 3.3 - No AI Usage Charges. TaskHound does not sell, resell, meter, or bill for LLM or AI usage of any kind, and does not offer prepaid usage balances. All AI usage is contracted and billed directly between Customer and its Agent Providers under Article VI.

Section 3.4 - Automatic Renewal. Subscriptions renew automatically each month at the then-current price until cancelled. Renewal terms are disclosed at checkout and in your billing portal. You may cancel at any time through: (a) the self-service billing portal (one click, no representative required); or (b) email to support@taskhound.com from the address associated with your account, processed within one (1) business day. Cancellation takes effect at the end of the current billing period.

Section 3.5 - Seat and Tier Changes. Seat additions and removals are prorated on the current billing period. Container Tier upgrades take effect immediately (with a live resize of your Container where supported); downgrades take effect at the end of the current billing period.

Section 3.6 - Non-Payment. If a renewal charge fails, we will retry payment and notify you. If payment is not received within seven (7) days of the failed charge, we may suspend the Team's Service (your Container is paused, not deleted). If payment is not received within thirty (30) days, we may terminate the subscription and delete Customer Data in accordance with Section 9.4. You remain responsible for accrued fees.

Section 3.7 - Taxes. Fees are exclusive of applicable taxes. Customer is responsible for all taxes associated with its subscription other than taxes on Snaju's net income.

Section 3.8 - Billing Disputes. If an invoice looks wrong, contact support@taskhound.com - most concerns are resolved the same day. Nothing in this Agreement limits or waives your rights under applicable law or your card network's dispute process, and filing a payment dispute is not, by itself, a breach of this Agreement.

Article IV - Refunds

Section 4.1 - 7-Day Money-Back Guarantee. New Teams may request a full refund of their first subscription charge within seven (7) calendar days of initial purchase, by cancelling in the dashboard or by emailing support@taskhound.com. Refunds are processed to the original payment method within fourteen (14) business days.

Section 4.2 - After the Guarantee Window. Except as required by applicable law or expressly provided in this Agreement, fees are otherwise non-refundable and no prorated refunds are issued for partial billing periods. Remedies for availability failures are provided as service credits under the SLA.

Article V - The Service and Acceptable Use

Section 5.1 - License. Subject to this Agreement, Snaju grants Customer a limited, non-exclusive, non-transferable right to access and use the Service for its internal business purposes during the subscription term.

Section 5.2 - Acceptable Use. Customer's use of the Service - including everything Customer's users and their AI agents execute inside a TaskHound Container and everything deployed to th.works - is subject to the TaskHound Acceptable Use Policy. Material violations are grounds for suspension or termination under Article IX.

Section 5.3 - Agent Actions Attributed to Customer. AI agent sessions run at Customer's direction, using Customer's Agent Provider accounts, inside Customer's Container. All acts and omissions of such agents are attributed to Customer for purposes of this Agreement and the AUP, as if performed by Customer's personnel.

Section 5.4 - Human Review. The Service is designed so that agent-produced branches are reviewed and promoted by a human. Customer is solely responsible for reviewing agent output - code, configuration, deployments, and other artifacts - before relying on it or promoting it to production systems.

Article VI - Bring Your Own Agents (Agent Providers)

Section 6.1 - Customer's Provider Accounts. The Service operates third-party coding agents (such as Claude Code, Codex, Gemini CLI, and Grok) using subscriptions, logins, and API keys supplied by Customer and its users. Customer is solely responsible for: (a) obtaining and maintaining its Agent Provider accounts; (b) complying with each Agent Provider's terms of service, usage policies, and payment obligations; and (c) all usage and charges incurred on those accounts, whether initiated by a human or by an agent session.

Section 6.2 - No Resale or Metering. Snaju is not a party to Customer's agreements with Agent Providers, does not resell their services, and does not meter, mark up, display, or bill AI usage costs.

Section 6.3 - Provider Processing. Prompts, code, and context sent to an Agent Provider during a session are processed by that provider under its own terms and privacy policy. Customer is responsible for ensuring its use of Agent Providers with Customer Data complies with Customer's own obligations.

Section 6.4 - Provider Availability. Agent Provider outages, rate limits, model changes, and account suspensions are outside Snaju's control and are excluded from the SLA.

Section 6.5 - Credential Protection. Agent Provider credentials linked to the Service are stored encrypted, scoped per user, and used solely to run sessions that Customer's users initiate. Snaju does not share agent credentials between users or Teams.

Article VII - Infrastructure; DartNode Platform Flow-Down

Section 7.1 - DartNode Platform. TaskHound Containers are provisioned on the DartNode Platform (AS399646), operated by Snaju Inc. d/b/a DartNode, a United States-based network and cloud infrastructure provider.

Section 7.2 - Flow-Down of Platform Terms. Customer's use of the Service is additionally subject to the DartNode Terms of Service and DartNode Acceptable Use Policy published at dartnode.com/legal/tos, which flow down to and bind TaskHound customers to the extent applicable to workloads running on the DartNode Platform. In the event of a direct conflict between this Agreement and the DartNode terms as applied to the Service, this Agreement controls the commercial relationship between Customer and Snaju LLC, while DartNode's network and abuse rules control conduct on the underlying platform.

Section 7.3 - Enforcement Coordination. Conduct that violates DartNode's AUP may result in enforcement action at the platform level (including nullrouting or suspension of the affected Container) in addition to enforcement under this Agreement.

Article VIII - Customer Data

Section 8.1 - Ownership. Customer retains all ownership rights in Customer Data. Snaju claims no ownership of Customer's repositories, code, agent transcripts, knowledge items, or deployed applications. Customer grants Snaju a limited license to host, store, transmit, process, and display Customer Data solely as necessary to provide the Service.

Section 8.2 - Portability. Customer may export Customer Data at any time - repositories are standard git repositories, and knowledge and transcripts are stored as portable files within the Container.

Section 8.3 - Snapshots Are Not Backups. Container snapshots exist for operational rollback and are retained per the Customer's Container Tier. They are not a guaranteed backup service. CUSTOMER IS RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF DATA IT CANNOT AFFORD TO LOSE, INCLUDING BY PROMOTING IMPORTANT BRANCHES TO ITS OWN ORIGIN REPOSITORIES.

Section 8.4 - Retention After Termination. Following termination or expiration (other than termination for AUP violations involving illegal content or confirmed fraud), Customer Data remains available for export for thirty (30) days, after which it may be permanently deleted.

Section 8.5 - Security. Snaju maintains reasonable administrative, technical, and physical safeguards for the Service, including per-Team isolation of Containers, encryption of secrets at rest, and role-based access controls. No system is perfectly secure, and Snaju does not warrant that security measures will prevent every unauthorized access. Confirmed breaches affecting Customer Data will be notified in accordance with applicable law and the Privacy Policy.

Section 8.6 - Legal Process. Snaju may disclose Customer Data to law enforcement or government authorities where required by law or valid legal process, in accordance with the Privacy Policy.

Article IX - Term, Suspension, and Termination

Section 9.1 - Term. This Agreement commences when you first access the Service and continues until terminated.

Section 9.2 - Termination by Customer. Customer may cancel its subscription at any time under Section 3.4 and may terminate this Agreement by cancelling all subscriptions and ceasing use of the Service.

Section 9.3 - Suspension or Termination by Snaju. Snaju may suspend or terminate the Service for: (a) material violation of this Agreement or the AUP; (b) non-payment beyond the periods in Section 3.6; (c) confirmed fraudulent or illegal activity; (d) activity posing an imminent threat to the Service, the DartNode Platform, or third parties; (e) lawful requests by authorities; or (f) identification of Customer on a sanctions or restricted-party list. Where practicable, Snaju will provide reasonable advance notice and an opportunity to cure; advance notice is not required for imminent-risk, illegal-content, confirmed-fraud, or court-ordered cases.

Section 9.4 - Effect of Termination. Upon termination: (a) licenses granted to Customer end; (b) Customer remains liable for accrued fees; (c) Customer Data is handled per Section 8.4; and (d) provisions that by their nature survive (including Articles VI–VIII and X–XIII) survive termination.

Article X - Disclaimers

Section 10.1 - As-Is. EXCEPT AS EXPRESSLY SET FORTH IN THE SLA, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Section 10.2 - AI Output Disclaimer. SNAJU DOES NOT WARRANT THE ACCURACY, QUALITY, SECURITY, OR FITNESS OF ANY OUTPUT PRODUCED BY AI AGENTS OPERATED THROUGH THE SERVICE. AGENT OUTPUT MAY CONTAIN ERRORS OR INSECURE CODE AND MUST BE REVIEWED BY CUSTOMER BEFORE USE.

Article XI - Limitation of Liability

Section 11.1 - Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SNAJU, ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, OR BUSINESS; LOSS OF DATA OR DATA CORRUPTION; OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, UNDER ANY LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 11.2 - Cap. SNAJU'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO SNAJU FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Article XII - Indemnification

Section 12.1 - By Customer. Customer agrees to indemnify, defend, and hold harmless Snaju and its officers, members, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) Customer's use or misuse of the Service; (b) Customer Data or content deployed to th.works; (c) actions of Customer's users or of AI agents operated under Customer's accounts; (d) Customer's violation of this Agreement, the AUP, or applicable law; or (e) Customer's violation of an Agent Provider's terms.

Article XIII - General Provisions

Section 13.1 - Governing Law and Venue. This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any proceeding arising out of this Agreement shall be brought exclusively in the state or federal courts located in Harris County, Texas, and the parties consent to jurisdiction and venue there.

Section 13.2 - Informal Resolution First. Before initiating formal proceedings, the parties will attempt informal resolution: contact support@taskhound.com with a description of the dispute; Snaju will respond within ten (10) business days; formal proceedings may follow if the dispute is not resolved within thirty (30) days.

Section 13.3 - Amendments. Snaju may modify this Agreement by posting revised terms. For material changes, Snaju will provide at least thirty (30) days' notice by email or dashboard notice. Continued use after the effective date constitutes acceptance.

Section 13.4 - Export Control. Customer shall not use the Service in violation of United States export control or sanctions laws, including the EAR and ITAR, and is responsible for determining whether its workloads are subject to such restrictions.

Section 13.5 - Miscellaneous. This Agreement, together with the AUP, SLA, and Privacy Policy, is the entire agreement between the parties regarding the Service. If any provision is unenforceable it will be modified to the minimum extent necessary and the remainder remains in effect. Failure to enforce a provision is not a waiver. Customer may not assign this Agreement without Snaju's consent; Snaju may assign it to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. Nothing herein creates a partnership, agency, or employment relationship.

Article XIV - Contact

Snaju LLC - TaskHound
League City, Texas, United States
General: hello@taskhound.com
Support: support@taskhound.com
Legal: legal@taskhound.com

BY USING TASKHOUND, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS.